Last Updated: 08.02.2023

Welcome to the website of Roberto Carlos Cruz Garcia (“we”, “us”, “our”, or “Author”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our site.

You may use this website for personal, non-commercial purposes, and in accordance with these terms. You agree not to misuse or abuse the website or its content.

All content on this site, including text, images, logos, and designs, is owned by Roberto Carlos Cruz Garcia or used under license and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any content without our written consent.

When you make a purchase on our site, you agree to provide accurate and current information and to pay all applicable fees. Prices and availability of products are subject to change without notice.

We offer a return policy for our books and products. Please refer to our Return Policy for details.

Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of other sites.

Our website is provided “as is,” without any warranties, express or implied. We do not guarantee that the site will be available at all times or that the information on it will be accurate or complete. To the fullest extent permitted by law, we disclaim all liability for any loss or damage arising from the use of our site.

You agree to indemnify and hold us harmless from any claims, losses, or damages, including legal fees, arising from your violation of these terms or your use of the site.

Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and share your personal information.

We may change these terms from time to time. If we do, we will post the updated terms on this page. By continuing to use our site after changes are posted, you agree to the new terms.

Thank you for shopping at the website of Roberto Carlos Cruz Garcia (“we”, “us”, “our”, or “Author”). We value your satisfaction and are committed to providing quality products. If you are not completely satisfied with your purchase, please review our return policy below.

You may return eligible items within 30 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in the same condition that you received it.
• Be in the original packaging, if applicable.
• Include a receipt or proof of purchase.

Please note that some items may be marked as non-returnable, such as digital downloads or personalized products. Sales or clearance items may also be excluded from returns.

To initiate a return, please follow these steps:

• Contact us at robertocruzbooks@gmail.com with your order number and details of the item you wish to return.
• Follow the instructions provided by our customer support team.
• Package the item securely and include a copy of the receipt or proof of purchase.
• Ship the item to the address provided by our customer support team.

Please note that you will be responsible for the shipping costs for returning the item, unless the item was defective or damaged upon receipt.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a reasonable number of days.

We may offer exchanges for items that are defective or damaged upon receipt. If you wish to exchange an item, please contact us at robertocruzbooks@gmail.com..

We reserve the right to deny returns or charge a restocking fee for items that are not returned according to this policy or are returned more than 30 days after delivery.

If you have any questions about these terms, please contact us at:
robertocruzbooks@gmail.com
+1.‪786.600.0465